Efficient Labor Hour Management Solution for Automotive Maintenance

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Application Background

Are automotive 4S店 maintenance processes complex and vehicle locating slow? Can car owners not track their vehicle's progress in real-time, leading to poor experience? With the continuous advancement of location IoT information, Shidian Technology has extended its self-developed ZigBee dual-frequency positioning technology from production lines to end stores. Automotive 4S shops are now deploying ZigBee dual-frequency positioning systems for maintenance vehicle management, accurately perceiving customer vehicle location information and making process progress clear at a glance.

Application Overview

Multi-Process Operation Time Management Tracking System

In traditional automotive 4S maintenance services, various management shortcomings result in poor customer experience. Shidian Technology has developed a Multi-Process Operation Time Management Tracking System based on ZigBee dual-frequency tag positioning technology. Through sub-application systems like the operation dashboard system, electronic tag activator naming and tracking reporting system, and service process logic positioning management, the system integrates process location, service progress with location IoT technology. This enables the multi-process operation time management system to achieve automation, digitalization, and visualization, effectively implementing quantitative attendance management for personnel efficiency in multi-process scenarios like automotive 4S shops.

Industry Pain Points

• Inefficient process operations

• Difficulties in personnel management

• Inability to track customer service progress

• Challenges in quantifying personnel efficiency attendance

Shidian Dual-Frequency Activation Tags and Activators ⬇️

Solution Architecture

Vehicle Registration and Quality Inspection: After license plate and personnel registration for maintenance vehicles, conduct vehicle inspection and assignment, and issue dual-frequency positioning tag cards bound to the license plate.

Vehicle Service Item Zoning: After quality inspection, manage vehicle service items by zone, which can be divided into regular maintenance areas and repair areas. Customers can view vehicle service progress and location information in real-time from the control center large screen; review vehicle service progress playback.

Vehicle Delivery: After completing the service流程, customers can use the dual-frequency positioning tag to query service nodes and details, while calculating man-hours and work efficiency, enabling real-time understanding of processes and maintenance progress to enhance user experience.

Application Features

• Precise Process Tag Naming Management

• Dynamic Tracking of Serviced Objects via Electronic Tags

• Automatic Process Matching and Reporting

• Man-hour Statistics and Personnel Efficiency Analysis for Each Process

Value Advantages

• Improve Process Management and Statistical Efficiency

• Enhance Customer Service Efficiency Perception

• Achieve Automated and Visual Personnel Attendance

• Optimized Coordination of Process Man-hours and Personnel Efficiency

Chief Editor: WU Liying Ameko Wu      
       
Content Reviewer: YAO Pinggui Jimme Yao

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